Service Technician

International company specializing in the design, manufacturing, installation and maintenance of mechanical and transportation systems for large-scale facilities. Its Canadian headquarters are located in the Laurentians, where a modern facility is also located, bringing together several technical areas of expertise, including mechanics, welding, engineering and maintenance.

As a Service Technician, you will travel to various customer sites to perform maintenance, inspection, diagnostic and mechanical and hydraulic repair work.

The position involves extensive travel throughout Quebec and, occasionally, in Ontario, New Brunswick and elsewhere in North America.

• Perform inspections, maintenance, diagnostics and repairs on mechanical and hydraulic equipment.
• Identify abnormalities and intervene promptly to restore equipment operation.
• Participate in emergency interventions and provide professional service to customers.
• Collaborate with other technicians, engineering teams and project managers to resolve technical issues.
• Prepare service reports and ensure thorough follow-up on completed work.
• Analyze recurring breakdowns and recommend solutions to improve equipment reliability.
• Participate, as needed, in the installation of new facilities.
• Perform service calls and maintain good customer relationships.
• Maintain a field presence that may require 2 to 3 days of travel per week, depending on projects and customer needs.

• Solid experience in mechanics, particularly industrial mechanics, construction equipment mechanics, automotive mechanics or electromechanics.
• Good knowledge of hydraulics and mechanical systems.
• Ability to read and interpret mechanical drawings and work with the metric system.
• Strong diagnostic skills and ability to solve technical problems in the field.
• Autonomous, resourceful and able to make decisions in various situations.
• Good communication skills and ability to explain technical issues to customers in clear, accessible terms.
• Team spirit and collaborative attitude.
• Strong ability to organize priorities and adapt to last-minute changes.
• Comfortable using computer tools and maintenance management/ERP systems.

Years of experience: 3 to 5 years